SHIPPING
We do! We offer international shipping to most destinations worldwide. For international orders, all shipping charges are calculated in checkout before your order is placed.
We offer free shipping on all orders over $200 in Australia. Orders less than $200 have the following shipping options available:
- Standard Shipping - $11AUD
- Express Shipping - $14AUD
We want you to get your pieces as soon as possible. All orders will be processed and dispatched within 3 working days unless stated otherwise in the product description.
Once dispatched, you should receive your order within:
- Australia: 2-10 working days (depending on your chosen delivery method)
- International: 10-20 business days (depending on location)
For more specific time frames visit (https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/)
Our shipping costs do not include any import tax or customs duties which may be imposed on delivery to your country. These costs are the responsibility of the customer. To avoid any surprise costs, contact your local customs website to learn more about the duties that apply in your country.
Once your parcel arrives in your destination country, DHL or your local postage courier will contact you directly with an invoice if any customs duties or taxes apply.
If customs charges are not paid, your parcel will be returned back to us, and the following will be deducted from your refund:
- The original shipping cost
- Return shipping cost
- USA customers - Local customs do not permit the refusal of payment for duties and taxes. These charges will still apply even if you choose to reject your parcel upon arrival. Should this occur, the cost of duties and taxes will be deducted from your refund.
Our parcels are shipped through Australia Post. If your parcel is marked as delivered and you cannot locate it, please contact Australia Post directly to lodge a missing parcel claim.